Privacy Policy
Last updated: 11/01/2026
WATSONIT (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR).
1. Who We Are
WATSONIT provides IT support services for businesses and home users.
Data Controller:
WATSONIT
Contact details:
Email: info@watsonit.co.uk
Phone: 07738956098
2. What Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Any information you provide when contacting us
- Technical information such as IP address and browser data (via cookies)
3. How We Collect Your Data
We collect personal data when you:
- Contact us via our website contact form
- Email or phone us directly
- Use our website (via cookies and analytics tools)
4. How We Use Your Data
We use your personal data to:
- Respond to enquiries and provide IT support services
- Communicate with you regarding our services
- Manage our business relationship
- Improve our website and services
- Comply with legal obligations
We only use your data where we have a lawful basis to do so.
5. Lawful Basis for Processing
Under UK GDPR, we process your personal data based on one or more of the following lawful bases:
- Consent – where you have given clear consent
- Contract – where processing is necessary to provide services
- Legal obligation – where required by law
- Legitimate interests – to operate and improve our business
6. How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.
Your data is stored securely and only accessed by authorised individuals.
We retain personal data only for as long as necessary to fulfil the purposes outlined in this policy or to meet legal requirements.
7. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with trusted third parties only where necessary, such as:
- Website hosting providers
- Email and IT service providers
- Legal or regulatory authorities (where required by law)
All third parties are required to handle your data securely and in accordance with GDPR.
8. Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic.
You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy (if applicable).
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure of your data
- Restrict processing of your data
- Object to processing
- Request data portability
To exercise any of these rights, please contact us using the details above.
10. Data Retention
We retain personal data only for as long as necessary for the purposes for which it was collected, including legal, accounting, or reporting requirements.
11. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices of external sites.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: info@watsonit.co.uk
Phone: 07738956098